Our Policies
Cancellation Policy
At Amigos Jungle Tours, we strive to offer our clients exceptional service and flexibility. We understand that plans may change, and we want to make the cancellation process as smooth as possible. Please review our cancellation policy below:
- Cancellation by Individual Travelers:
- For cancellations made 24 hours or more before the scheduled tour time, a full refund will be issued.
- For cancellations made less than 24 hours before the scheduled tour time, no refund will be provided.
- Cancellation by Groups of 5 or More:
- For groups of 5 or more people, cancellations must be made 5 days or more before the scheduled tour date to receive a full refund.
- Cancellations made 3 days before the scheduled tour date will be eligible for 50% Discount.
- Cancellations made less than 48 hours before the scheduled tour date will not be eligible for a refund.
- Rescheduling:
- We offer free rescheduling up to the respective cancellation periods (24 hours for individuals and 5 days for groups) before the scheduled tour.
- After these periods, we will not be able to accommodate rescheduling requests.
- Exceptions:
- In the event that the tour is canceled by Amigos Jungle Tours due to weather or other unforeseen circumstances, a full refund will be provided or an alternative tour date will be offered.
- How to Cancel:
- To cancel your booking please contact us at +501 226-2648 or reservations@amigosjungletoursbelize.com.
- Provide your booking reference number when contacting us.
- No-Show Policy:
- Failure to attend the tour at the scheduled time without prior notification will be treated as a no-show. No refunds will be provided in such cases.
Thank you for choosing Amigos Jungle Tours. We look forward to making your experience memorable!